On a personal note, our daughter Abby and son-in-law Jake had their first child, Jonas, the week of Thanksgiving at Cedars-Sinai Hospital in Los Angeles. Abby, who writes and directs commercials at NBC Universal, and Jake, who is an actor and voice-over talent (his current projects include TV ads for both Taco Bell and Honda), [...]
What Makes Our Cleveland Dental Practice Unique? Enthusiasm and experience. Patients need to have a dentist who's enthusiastic. One of the things we do is sit down and get to know people. This is just as important as getting to know their teeth! We don't just put patients in a dental chair, because nothing is [...]
Married & Practicing Dentistry for Forty Years Thanks to all of our patients and friends who have written to us on my two anniversaries, one personal and one professional. On a personal note, Wendy and I celebrated our 40th anniversary in July; we met at The Ohio State Dental School (She was studying dental hygiene [...]
We're putting into practice the Ritz Carlton techniques we learned at a seminar this past Spring. In fact, a recent new patient wrote: "Dr. Marsh and Debbie could not have been kinder or more professional. I was 'wowed.' Finally, thanks to Dr. Marsh, I see some light at the end of What's been a dark [...]
Serving the Alpha Omega International Dental Fraternity The Alpha Omega International Dental Fraternity hosted its annual meeting in San Francisco this December. I have been fortunate enough to be asked to serve as President-Elect of this worldwide organization for the year 2017, followed by a term as International President during the 2018 year, starting with [...]
We often are asked how we handle emergencies. We will always get you in the same day if you need us, and if you have a problem in the evenings or weekends, we have an answering service that can reach us at any time so that we can call you right back. (We've even [...]
What a year it's been here in Cleveland. The Cleveland Cavaliers are world champions, and the Cleveland Indians have been outstanding. In both cases, it's all about a team approach. Here at ClevelandSmiles, our team is here for you. We work hard every day to do our best for you, starting each day with a [...]
Speaking of the team approach and being prepared, our team here at ClevelandSmiles recently spent a few days doing Continuing Education. The first day was "focused" on taking photos in the dental environment, from portraits to close-ups of the teeth. Other days we not only learned but also helped other dentists and their teams become [...]
The baseball season has begun, and we're excited to be Cleveland Indians fans! And while we're speaking of sports, we're "all-in" on the Cavs! In both cases, it takes a well-coordinated and dedicated team to win. Here at ClevelandSmiles, we have that team, and we spoke about it recently on "Golden Opportunities." Each day we [...]
My wife Wendy - our office insurance expert -and I had a pretty exciting and eventful Fall. We became grandparents for the second time; our daughter Stephanie and her husband Jeff gave Owen a brother, Aiden. They're doing well and soon will be brushing Aiden's baby teeth! Abby, our younger daughter, married Jake in Phoenix, [...]
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